Privacy Policy
Last updated: September 23, 2026
Smoker Art respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, create an account, or contact us.
Information We Collect
When you visit our website or place an order, we may collect information such as:
Your name
Billing and shipping address
Email address
Phone number, if provided
Order details
Payment-related information
Account login details, if you create an account
Messages or requests you send to us
Website usage information, such as pages visited, browser type, device type, cookies, and similar technical data
We collect only the information needed to operate the store, process orders, communicate with customers, improve the website, and meet legal or business requirements.
How We Use Your Information
We may use your information to:
Process and fulfill orders
Create and manage customer accounts
Provide order updates and customer support
Respond to questions, custom color requests, damaged item reports, or other messages
Calculate shipping, taxes, and payment options
Prevent fraud, abuse, or unauthorized activity
Improve our website, products, and customer experience
Comply with legal, tax, accounting, payment, and shipping requirements
Payment Information
Payments are processed through third-party payment providers, such as PayPal, Venmo, credit card processors, or other services made available at checkout.
Smoker Art does not directly store full credit card numbers or complete payment credentials on our website. Payment providers may collect and process payment information according to their own privacy policies and security practices.
Shipping Information
We use shipping information to package, ship, track, and deliver orders. Shipping carriers may receive the information needed to deliver your package, such as your name, shipping address, and contact details when required.
Customer Accounts
If you create an account, our website may store your name, email address, billing address, shipping address, order history, and account login information.
You are responsible for keeping your account login information private. Contact us if you believe your account has been accessed without permission.
Cookies and Website Data
Our website may use cookies and similar technologies to support cart functionality, account login, checkout, website security, analytics, and basic site performance.
Cookies help the website remember items in your cart, maintain login sessions, and improve the shopping experience.
You may be able to disable cookies through your browser settings, but some parts of the website, including cart or checkout functions, may not work properly without them.
Analytics and Site Tools
We may use website tools, analytics services, or platform features to understand how visitors use the site, monitor performance, improve pages, and protect the website from spam or abuse.
These tools may collect technical information such as browser type, device type, general location, pages visited, referring links, and similar usage data.
Email and Marketing Communications
If you contact us, place an order, or sign up for updates, we may use your email address to respond, provide order updates, or send information related to your request.
If you sign up for our email or marketing list, we may use your email address to send Smoker Art news, product updates, new releases, and other information you requested. You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
We do not sell customer email lists.
How We Share Information
We may share information only as needed to operate the store and provide services. This may include:
Payment processors
Shipping carriers
Website hosting providers
WooCommerce, WordPress, and related store tools
Email or customer service tools
Tax, accounting, legal, fraud prevention, or security services when needed
We do not sell your personal information.
Data Security
We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure.
No website, online store, or electronic storage method is completely secure. Customers should also take care to protect their own account login information.
The FTC recommends that businesses keep only information they have a legitimate business need to keep, secure the information they retain, and dispose of information securely when it is no longer needed. Smoker Art aims to follow those general principles as appropriate for our small business.
Data Retention
We keep order and customer information for as long as needed to operate the store, provide customer service, comply with tax, accounting, legal, payment, and business record requirements, resolve disputes, and enforce store policies.
Customer Rights and Requests
Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, contact us using the contact information provided on our Contact page.
We may need to verify your identity before completing certain requests. Some information may need to be retained for legal, tax, accounting, security, or order-related reasons.
Children’s Privacy
Smoker Art products are intended for lawful adult use only. Our website is not intended for children, and we do not knowingly collect personal information from children.
If we learn that personal information from a child has been collected, we will take reasonable steps to delete it.
Third-Party Links
Our website may contain links to third-party websites, payment providers, social platforms, shipping carriers, or other services.
We are not responsible for the privacy practices, content, or policies of third-party websites or services.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
Contact: support@smokerart.com.
For privacy questions or requests, please contact us through the Contact page.