Contact Smoker Art
Have a question about an order, custom color option, made-to-order timeline, damaged item, or anything else? Send us a message and we’ll get back to you as soon as possible.
support@smokerart.com
Order Questions
For questions about an existing order, please include your order number and the email address used at checkout.
Custom Color Requests
For custom color questions, include the product name, the color or finish you’re interested in, and any reference details that may help us understand what you’re looking for.
Damaged or Incorrect Items
If your item arrived damaged or incorrect, please contact us within 48 hours of delivery.
Include your order number and clear photos of:
The item
The packaging
The shipping label
Any visible damage
Response Time
We usually respond within 1–3 business days. Response times may be longer during busy production periods, holidays, or while we are working through made-to-order pieces.
Business Information
Smoker Art LLC, dba Smoker Art
3408 Wilson Ave, Lynchburg, VA 24501
Customer Service: 800-819-2665
Email: support@smokerart.com
Country of origin: United States
Transaction currency: U.S. Dollars (USD)
Website Hosting
Hosting provider: Bluehost
Customer support: 1-888-401-4678
Website: Bluehost.com